Wrangling Walmart Customer Service

Every now and then, I use this blog to post a rant about customer service or tech issues. Since I’ve just spent a good 30 minutes on a chat with Walmart, I thought it might be good to relate my experience here, so apologies in advance for the rant. I hope it might help someoneContinue reading “Wrangling Walmart Customer Service”

ATT Run-Around Follow-Up, Part 1

This morning, I was contacted by Hernando on ATT’s Social Media team @ATThelp. He said he wanted to help with the issues I experienced yesterday, so I connected to chat with him (it took a couple of tries before I got to the right person). I had already been looking into whether I could changeContinue reading “ATT Run-Around Follow-Up, Part 1”