A Look Back at #AWP20 in San Antonio

Receently, the Association of Writers and Writing Programs sent out a survey. They didn’t ask specifically about the conference, but their last question asked about our experiences in the past month or so. That was probably wise, since not everyone on their list went to the conference or was even planning to go, but askingContinue reading “A Look Back at #AWP20 in San Antonio”

@ATThelp Conclusion

After playing phone tag with Delva, we finally connected. At first she didn’t seem to understand what the problem was, but after I explained the delays we had encountered with our upgrade to fiber, she said was able to offer a $50 credit. It took over a week after our installation to get through toContinue reading “@ATThelp Conclusion”

Phone tag with @ATTHelp

Before I continue my little rant at ATT, let me say that we did finally get our upgrade from DSL to fiber, and the technician who came out was very friendly and helpful. I have no complaints about him, though I did have a terrible experience the first time. And now I’m stuck in customerContinue reading “Phone tag with @ATTHelp”

ATT Run-Around Follow-Up, Part 1

This morning, I was contacted by Hernando on ATT’s Social Media team @ATThelp. He said he wanted to help with the issues I experienced yesterday, so I connected to chat with him (it took a couple of tries before I got to the right person). I had already been looking into whether I could changeContinue reading “ATT Run-Around Follow-Up, Part 1”

ATT Support Run-Around Yet Again

There’s nothing like a little ATT tech support to get your heart rate and your blood pressure up. Not the most enjoyable form of ‘exercise,’ but it still feels like a workout. Anyone who’s read this blog very long knows that this isn’t my first run-in with ATT, but it may be the worst customerContinue reading “ATT Support Run-Around Yet Again”

Update, Day 3 of #AWP20

On the third day of #AWP20, things we’re much the same as before: somewhat bigger crowds in the book fair with the folks who had book fair stickers instead of badges. Since our table was in the hinterlands and some of our neighbors packed it in early, we started to wonder whether we should haveContinue reading “Update, Day 3 of #AWP20”

Update from #AWP20: Day 1

The first day of AWP in San Antonio was fine, if a little sleepy. The biggest problems were smaller crowds and cancelled panels. One of my students, Hollie, told about a panel on submitting where none of the panelists showed up, but lots of people were thee wanting to talk, so they took over theContinue reading “Update from #AWP20: Day 1”

#AWP20 in a Time of Coronavirus

More thoughts on my decision to attend AWP 2020 I thought about titling this “Love in a Time of Coronavirus” with a nod to Garcia Marquez, but then I thought better of it. On the one hand, my wife’s joke when we were disicussing whether or not to go was “Well, don’t kiss anyone!” IContinue reading “#AWP20 in a Time of Coronavirus”